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Get Your Leather Jacket Cleaned
We believe in making relationships that last. Hence our service is not over with the delivery of your jacket. Now you can get your jacket cleaned within 365 days of purchase at absolutely no cost. To get your leather jacket cleaned contact us with your order ID and within 10-14 days your jacket will be as good as new. For more information click here.
Made to Measure
The most difficult part of online purchase of leather jacket is to select an appropriate size. We provide customized leather jackets as per the measurements you provide without any additional charges. Hence you can be rest assured that every penny you pay for it is worthwhile.
100% Real Leather
We want your jacket to last a lifetime hence we stress particularly on the quality of leather. All our jackets are crafted using 100% real leather. Our jackets are hand crafted with utmost attention paid to every detail and our stitching asserts our passion for absolute customer satisfaction.
Free Shipping
Free delivery does not mean a long waiting time. We use DHL and FedEx only to deliver our jackets so that you get your jacket as soon as possible. We provide a tracking number with every shipment and you can check the delivery status by yourself.
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We offer Free shipping worldwide. We use couriers DHL, and FEDEX for delivery. The delivery time is usually between 5 to 10 days. Tracking number is provided with each shipment so that you can easily check your shipment details.
- REFUND / EXCHANGE
Downright customer satisfaction is our foremost priority. Hence our return policy is set for 30 days of delivery. You can either return or exchange within 30 days of delivery for a complete Refund or Exchange.
Once the order is placed, an email confirmation will be sent for the order, along with the sizes of the leather jacket. The size has to be confirmed within 24 hours. When the size is confirmed by the customer, the jacket is made according to the size. If we do not get any confirmation from customer, we proceed with the ordered size. Please note: We do not keep stock jackets. All the jackets, whether made to measure or default sizes, are made after the order is placed. To avoid issues in the sizing of the jacket, kindly check the size chart and the video tutorial on how to measure yourself.
If you are not sure on how to measure your size click on this link for Video Guide on: How to Measure Full Body for a Leather Jacket?
The customer is eligible for refund/return, in the events below'
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Incorrect product received by the customer
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Products were defective
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Product damaged while shipping
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Product was meddled with
The customer not eligible for refund/return, in the events below'
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Size issue (Please Order "Made to measure" to avoid this)
As soon as we receive and examine your return (generally within 72 hours of receipt), your exchange order will be processed and we will send you the item within next 15 business days. Refund will be sent out within 7 business days and you will get a confirmation email stating that your return is completed. Refunds will be made with the actual mode of payment and will require 10 to 45 days to be processed depending on the issuing bank of the credit card.
Tailored or other personalized product may not be returned for refund or exchange under any circumstances.
Also please note that in case of returns, the shipping charges to send the item back to us will have to be paid by the customers.
Size
When order is placed by you, our Executive inquires for your body measurement. Please go through our sizing guide to take your measurements. If you take your measurements aptly, there are no chances of there being an error with sizing.
We do not accept returns against refunds for tailored orders. Please understand that your customized order is particularly made for you. All details such as style, material, accessories are in accordance to your choice and cannot be sold to anyone else.
